Frequently Asked Questions (FAQ)

At Onze Logistics, we strive to provide clarity and transparency to our clients. Here are answers to some common queries:

General Terms and Conditions

  1. What are your payment terms?
  • We accept various payment methods, including bank transfers and credit cards. Payment terms are typically outlined in our contracts or invoices.
  1. How do I place an order?
  • You can easily place an order by contacting our sales team via email or phone. We’ll guide you through the process and ensure a seamless experience.
  1. Do you offer discounts for bulk orders?
  • Yes, we provide discounts for bulk orders. The specifics may vary depending on the volume and frequency of your orders. Contact us for more details.

Privacy Policy

  1. How do you handle my personal information?
  • We take your privacy seriously and adhere to strict data protection regulations. Your personal information is only used for the purpose of providing our services and is never shared with third parties without your consent.
  1. Do you use cookies on your website?
  • Yes, we use cookies to enhance your browsing experience and gather analytics to improve our website. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.
  1. Can I opt out of marketing communications?
  • Yes, you have the option to opt out of receiving marketing communications from us. Simply follow the instructions provided in our communications or contact our support team for assistance.

Cookie Policy

  1. What types of cookies do you use?
  • We use both session and persistent cookies to ensure the functionality of our website and track user interactions for analytical purposes.
  1. How can I manage cookies?
  • You can manage your cookie preferences directly through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
  1. Are third-party cookies used on your website?
  • Yes, we may use third-party cookies to integrate additional services or track referral traffic. These cookies are subject to the privacy policies of the respective third-party providers.

For further inquiries or clarification, feel free to contact our customer support team.